Quality Policy

Quality Policy

CritiCare Asia Hospitals is accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH), a recognition that reflects our commitment to patient safety and quality care. These principles sit at the core of our mission and shape how we treat every patient.

  • Patient-Centred Clinical Care
    Treatment plans are built around each patient's condition and preferences, following evidence-based protocols and ethical medical and nursing practice.
  • Safety and Infection Control
    We follow defined procedures for medication safety, error prevention, infection control and antibiotic use. 
  • Rights, Respect and Communication
    Patient rights are respected and protected. Clear conversations with patients and families about diagnosis, treatment and costs help them take part in decisions and follow their care plan.
  • Measured Performance
    We track performance through clear indicators, including patient satisfaction, and use the results to find gaps and correct them.
  • Continuous Improvement
    We review our policies and procedures regularly, learn from data and feedback, and use resources responsibly so that care stays safe and cost-effective.
Best Hospital in Mumbai National Health Care Awards
NABH Accredited Quality & safety standards
Top 10 Multispeciality Among Mumbai's leaders
3 Decades of Trust Caring since 1999